PRIVACY POLICY

As a Customer of slots.io (Website), you will share your personal identity and other personally identifiable information with us in order to deposit and play on our Website or take part in other services offered by us such as customer support, etc. We at Slots.io respect your right to privacy and are committed to protecting your personal information (Personal Information) at all times. Personal Information is any kind of data about you that identify you or by which your identity can be reasonably determined.

We take all precautionary steps to ensure that your Personal Information is used in accordance with the data protection and privacy policies that apply in the countries in which we operate, such as the EU General Data Protection Regulation (GDPR) and Estonian Personal Data Protection Act.

This Privacy Policy applies to the Personal Information that we collect if you use our Website or if you communicate with us in any other way The terms used in this privacy policy can be found on the Slots.io Terms and Conditions page, which, together with this Privacy Policy, must be read and agreed upon before using slots.io services.

PERSONAL DATA PROTECTION ACT

Central to our commitment to protect your privacy is to be transparent about the data we collect about you, and to offer you choices about the data we collect, use and share about you as described in this Privacy Policy, our Cookie Policy and under Cookie Settings page. This Privacy Policy describes the types of data we collect or hold about you, the legal bases for processing the data, how the data is being used and with whom it is shared. By using the Website, you agree that you understand and accept the use of your Personal Information in the way set out in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Website or otherwise provide us with your personal information.

DATA CONTROLLER

Your personal data is processed by Kopikas Entertainment OÜ (registration code 14045680), address: Veerenni 24, 10135 Tallinn, Estonia, email address: [email protected]

If you have questions or complaints regarding this Privacy Policy, please contact our Data Protection Officer (DPO) at [email protected] or write to our customer support at [email protected]

DATA COLLECTED

Customer's Personal Information is collected and used for the purposes described in this Privacy Policy, or in other cases, in the provision of our services that are reported to you. We collect and process data for customer identification and due diligence, for customer support and quality assurance, for fraud detection and prevention, for customer relations and communication, for advertising activities, and for operational management. Access to modify and process Personal Information is restricted to authorised persons only.

In order for you to create a Member Account, deposit money and play on the Website, we receive personal information about you including your first and last name, ID code, date of birth, address banking and transaction details via our third party payment provider Trustly. We also collect personal information that you voluntarily provide when registering with us such as your email address or phone number.

We also collect data for Know Your Customer (KYC) purposes for which we may ask you to upload copies of your ID documents such as proof of ID, proof of address or proof of payment. Other documents and means of verification may also be requested/applied for in order to comply with our license requirements.

We also collect usage data when you visit or use our Website, applications and platform technology, such as when you view or click on content or ads (on or off our site), when you make choices about which games you play, etc. We use logins and cookies to identify you and log your usage. Please refer to our Cookie Policy for more information on how we use cookies and how you can change your cookie preferences.

We will use data about you such as your profile, clicks in any of our services, transactions, account settings, game preferences, etc. for a number of purposes. For example, we use Personal Data:

to set up and manage your Member Account

to provide you with our services

to offer you a better and more personalised service

for security and control purposes

to comply with our legal and regulatory requirements

to notify you of updates to our software or services.

for research and development purposes of our services

LAWFUL BASES OF PROCESSING

We will only collect and process personal data about you where we have a lawful basis. Lawful bases of processing Personal Information include:

Legal requirement:

    We process personal data in order to comply with the obligations of our gambling license as set forth in the Estonian Gambling Act and the Anti Money Laundering & Counter Terrorism Financing Act.

Contract:

    We process personal data where it is necessary and required for the performance of the Slots.io services that you have requested or expect us to deliver to you. This includes the use of various 3rd party providers such as payment providers, casino providers, customer support providers, service notifications, etc. that are essential for us to provide you with our core services.

Legitimate Interest:

    We may process your personal data for the purposes of our legitimate interests or for the legitimate interests of third parties (e.g. email or sms service provider), provided that such processing shall not outweigh your rights and freedoms. This includes various internal routines that are essential for us to run our day-to-day operations and ensure compliance with our Terms & Conditions. For example, we may process your personal data to protect you/us/others from security threats or fraud; to enable or administer our business such as for quality control, reporting, segmentation for product offering and customer service; to understand and improve our business or customer relationships, to personalise our offers and the experience you have on our site. Where we rely on legitimate interests as a basis of personal data processing, you have the right to object.

Consent:

    We also process certain types of personal data where you have given us consent. We have identified activities which fall under a separate category and for these we will always ask for your explicit consent prior to processing: direct mail, sms, electronic email and phone calls. Where we rely on your consent to process personal data, you have the right to withdraw your consent at any time. We will never sell your data or publish your personal information anywhere publicly on the web or any other public place.

We will also not share your data with third parties unless required to do so by law or based on a legitimate interest. We may disclose customer personal information to the appropriate government, supervisory or law enforcement agency, if required by law.

RIGHT TO ACCESS AND CONTROL PERSONAL DATA

The data you have provided to us belongs to you. You can access, control and manage your data at all times. We provide you with options on what kind of communications you want to receive from us, if any at all. You may opt out of receiving advertising and marketing materials at any time. We encourage customers to contact us if they wish to do so. We also provide you with the opportunity to access some of your data, such as deposits, wins, game history, etc. via our Website.

As provided by law, you may also request, free of charge, information on the scope, origin and recipients of your stored data as well as the purpose of storage. You also have the right to ask us to rectify, complete and delete your personal data and to port your data to another organization to the extent that is allowed by the respective laws that apply to us. You can contact us in writing at [email protected] and we will respond to any enquiries as soon as possible, but no later than within 30 calendar days from receiving your request.

Personal data will be kept for as long as such Personal Data is required for the provision of the service and for the period prescribed by law. In accordance with the laws and regulations of Republic of Estonia, the retention period during which your Personal Data will be stored is five years. You have the right to request the deletion of your Personal Data. Your request for deletion of data will be considered in accordance with applicable laws, but Slots.io may refuse to perform this activity in the cases provided by law.

If you feel that your rights as a data subject have been violated upon processing of personal data, you also have the right to file a complaint to the Estonian Data Protection Inspectorate at [email protected]

CHANGE

We reserve the right to make changes to this Privacy Policy if and when necessary. As we may adjust our Privacy Policy from time to time, we recommend that you periodically review it to track changes. If our processing goals of personal data change, we will notify you as soon as possible and ask for any additional consent if consent is needed.

This Privacy Policy was updated on 10.01.2020.