Responsible gaming informational page
At Slots.io, we offer a platform and services that enable our clients to enjoy gaming and betting. We aim to provide you with a safe, secure, regulated environment which will give you a pleasant and rewarding experience. We encourage our clients to use our services responsibly and in a reasonable manner.
Gambling of all varieties has been a popular form of entertainment for many years, and here at Slots.io, we encourage it to be exactly that, fun. We also encourage our customers, while having fun, to not allow their gambling to affect their usual daily routine or time spent with family and friends. Ensuring that the money they spend is set aside for leisure time and not for other purposes.
While most customers do gamble in this manner; we do understand that a small minority of customers can develop problems with their gambling. Slots.io would like to share some of the support tools we have available for you.
Self Assessment Test
If you feel that your gambling is becoming an issue or are unsure, we have provided a Self Assessment Test to assist you. Once completed, if you feel that you could be at risk of problem gambling, we would like to make you aware of the following external support and advice services.
Net Loss Limits
Ultimately, it is the sole decision of our customers as to how much they want to spend or are prepared to lose. If you decide that you would like assistance with setting daily, weekly or month loss limits simply add the amount you would like to be your limit and select the ‘set limits’ button. If you require to raise or remove your limit, this will take up to 48 hours. You can, however, reduce your Loss Limit at any time.
Occasionally our customers may find that they need a short break away from gambling. However, need a little assistance in making sure they keep to the time period they require. We have some fixed self-exclusions that you can request from our compliance team. We kindly ask that you register your email address in your 'Profile' and email us at [email protected] to ensure we can assist you promptly.
Sometimes it is possible to get so involved in the games being played, that our customers don’t realize how long they have been gambling. If you feel that this could happen to you, and you would like some assistance in limiting the time you play, you can set yourself a reminder with one of our fixed session limits.
If you have any under 21-year-olds in your household that possibly have access to your laptop, desktop or phone, you might like to consider installing parental control software preventing any access to online gambling sites or other services you deem inappropriate for a minor.
If you are interested in any of our Responsible Gaming functions, please select your ‘Profile’ in the top right corner of your screen and select ‘Responsible Gaming.’